This is the most common call we get for automatic gates. If you have safety photo eyes, make sure they are clear of any obstructions, such as trees, bushes, alarm/company signs, etc. Bugs, spiders and such will sometimes cause an issue with safety eyes. Your technician will clear this out on a service call to avoid further damage.

It is common to find the gate is acting erratically during or after a rainstorm. If you think the gate is not working, wipe off the photo eyes to clear raindrops first.

If the keypad is in hold open mode, make sure your keypad or hold switch, if supplied, is off.

We recommend having your gate serviced once a year.

Power outage is a common problem when it comes to a gate that is not working. Check to confirm you have power to the gate. Sometimes after a power outage, the gate will need to be reset. If it has a battery backup, the batteries may need to be replaced.

First, open your gates and turn the power off. The most damage will occur when the gates are trying to operate in bad weather.

Power washing is OK for a PVC fence but the following works just as well:

• Soft scrub or bleach for stuck on grime
• Using a boat brush to apply and wax